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Please refer to our Fee Schedule for amounts on taxes, charges and Insurance Surcharge. Airport tax is only refundable if requested in writing within 6 months of the travel date and the refund is subject to a refund processing fee, where applicable.
The charges for flight change outside of forty-eight (48) hours prior to the scheduled flight departure time are provided for in the Fee Schedule, subject to the following conditions: Payment: Fares must be paid in full when a booking is made.
If at any time after successfully purchasing an ASR and our schedules are changed, terminated, delayed or merged due to circumstances which we reasonably consider to be beyond our control or for commercial reasons or reasons of safety, we shall at our option, either: Inflight products: The provision of inflight products, services or advertised programmes is subject to availability.
Inflight products or services are non-refundable and non-transferable once purchased.
Confirmation of Booking: The booking of a Seat is confirmed after full payment of the fare is made and after we issue you a booking number and/or the Itinerary.
Once confirmed, the booking cannot be cancelled and payments made are not refundable.